Domino's Pizza
163 Old Colony Avenue, South Boston
Description
Domino's Pizza offers a variety of menu options ranging from fresh hand tossed pizza to savory chicken sides, breadsticks, refreshments and dessert.
Domino’s is passionate about being the best pizza company in the whole world. We want to deliver a piping hot pizza to your door under 22 minutes (yeah, that specific!). We know what YOU expect from us and we will try to exceed that each and every time by delivering quicker than anyone else, delivering better pizzas than anyone else and getting it right every time! It's what we do ;)
Visit your Boston Domino's Pizza today for a signature pizza or oven baked sandwich. We have coupons and specials on pizza delivery, pasta, buffalo wings, & more! Order online now!
Features
Reviews
Have ordered from this location multiple times, they are always on time/early and my orders are always correct. Only didn’t give 5 stars because I wish there was a larger selection of food options
I’m so sick of this place!! Seems like they literally enjoy messing up orders. Every time I order, there’s a mistake! And don’t bother calling them, because they will get upset at you for calling to let them know that they made a mistake! They are NOT accommodating at all , like seriously, Who’s running this place ?! Today I placed an simple order, and they still managed to screw that up! What an inconvenience when you have picky kids. They informed me that I needed to return the pizza, and they will replace it with the correct order. What a shame.
This franchise should have its license revoked, they aren't interested in providing any sort of customer service. Result of my last 2 orders:
1) Ordered a "pinpoint delivery" to the beach during the summer. The app said the order was delivered after I missed 1 call when running over to the location. I called for half an hour and the store never picked up. Eventually we ordered from another restaurant on our way home, only to find that they delivered to our house for some reason
2) Ordered on a snowy night and the delivery estimate was 35 minutes. Called after an hour and 15 minutes and the person at the store could only say "I have no idea when it will be delivered". Again, we had to order food from another restaurant and got the Domino's delivery after THREE hours
I submitted complaints for both of these orders and the store never followed up with me. Then I contacted corporate who again reached out to the store about these issues. Again, no contact from the store.
It could be that my opinion is impacted by the service, but the food also doesn't taste as good as other stores.
Ordered a pizza to my hotel room. The delivery driver got lost, reported the pizza as delivered, then called me to find the hotel. Eventually he showed up, left the pizza at the front desk instead of bringing it to my room, and never informed me my pizza had arrived. The front desk clerk was kind enough to call me to let me know it showed up (cold now) and I had to go down to get it.
When I called the store they said that their policy is to leave it at the front desk, then hung up on me.
Fast friendly pick up experience last time I ordered. Delivery has been seamless as well aside from a delayed order once.