Domino's Pizza

By far the worst domino’s running. The employees here couldn’t walk and chew gum at the same time. I use to order from the east Boston dominos and I never had an issue, never! But since movie to Southie I’ve ordered 3 times and every time they have forgotten half my order. The manager that answer the phone is rude as hell. She talks to you as if she is a million dollar CEO and not some sweaty oxygen thief. My face nights of the week tho are when they let the non English speaking delivery driver answer the phone. Always fun trying to guess what your order will be. This place should be destroyed. Like call in an Israeli air strike or something.

I’m so sick of this place!! Seems like they literally enjoy messing up orders. Every time I order, there’s a mistake! And don’t bother calling them, because they will get upset at you for calling to let them know that they made a mistake! They are NOT accommodating at all , like seriously, Who’s running this place ?! Today I placed an simple order, and they still managed to screw that up! What an inconvenience when you have picky kids. They informed me that I needed to return the pizza, and they will replace it with the correct order. What a shame.

This franchise should have its license revoked, they aren't interested in providing any sort of customer service. Result of my last 2 orders:
1) Ordered a "pinpoint delivery" to the beach during the summer. The app said the order was delivered after I missed 1 call when running over to the location. I called for half an hour and the store never picked up. Eventually we ordered from another restaurant on our way home, only to find that they delivered to our house for some reason
2) Ordered on a snowy night and the delivery estimate was 35 minutes. Called after an hour and 15 minutes and the person at the store could only say "I have no idea when it will be delivered". Again, we had to order food from another restaurant and got the Domino's delivery after THREE hours

I submitted complaints for both of these orders and the store never followed up with me. Then I contacted corporate who again reached out to the store about these issues. Again, no contact from the store.

It could be that my opinion is impacted by the service, but the food also doesn't taste as good as other stores.

Have ordered from this location multiple times, they are always on time/early and my orders are always correct. Only didn’t give 5 stars because I wish there was a larger selection of food options

Called them and had a “hacker” answer the phone to take my order as well as my card number. When I called again to report the missing food I paid for, they told me they never received my order & couldn’t do anything about the missing food. They also couldn’t give me a reason as to why a random person answered the phone obtaining my card number illegally. Also very rude.