Absolutely appalling customer service. One of the rudest experiences I’ve ever had at a pizza place in Boston.
We ordered a pizza along with multiple other items, giving this business our money and expecting nothing more than basic respect as paying customers. With temperatures around 40 degrees outside, we simply asked if we could wait inside while our pizza was being prepared. We were not disrupting anyone, causing a scene, or interfering with business in any way. We were literally just standing there waiting for food we had already ordered.
Instead of showing even the slightest bit of hospitality, the man who owns the establishment approached us and accused us of being disrespectful simply for asking to wait inside. He then proceeded to hand us cash and tell us to leave.
I have genuinely never experienced such unnecessarily hostile and unprofessional treatment from a business, especially in Boston. The fact that an owner would rather kick out paying customers than allow them to stand inside for a few minutes in the cold speaks volumes about how this establishment values its customers.
As someone closely involved with the One Bite community who takes pizza reviews seriously, I would strongly discourage anyone from supporting this establishment. No matter how good the pizza might be, absolutely nothing excuses treating customers this way.
Boston has an incredible pizza scene with plenty of businesses that actually appreciate their customers. Save your money, skip this place, and support an establishment that understands basic hospitality. Easily one of the worst customer service experiences I have ever encountered.
I love this spot I’ve been here before Everything is so good. Price is fair for good quality food 10/10
I love Land of Pizza. The staff is always super nice, and the food is great every time. Their pizza slices are always fresh and ready to go, which makes it a perfect spot for a quick lunch. Definitely one of my favorite places to eat!
As a South Boston resident, I feel
Compelled to finally right a review on Lando’s. I bring my kids here once a week to eat their small pizza which is a perfect size personal pizza. Secondly, I greatly appreciate shredded ice berg lettuce on my wraps. The food here is beyond delicious, fresh, and is a family favorite.
Actually pretty impressed with their gluten free pizza! Ate it warm and in the shop but it was great. Probably one of the better gluten free pizzas I've eaten in Boston