The Upper Crust Pizzeria

20 Charles Street, Boston

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The Upper Crust Pizzeria

20 Charles St, Boston, MA 02114, USA
(617) 723-9600

Opening Hours

11:00 AM – 10:00 PM
11:00 AM – 10:00 PM
11:00 AM – 10:00 PM
11:00 AM – 11:00 PM
11:00 AM – 11:00 PM
11:00 AM – 11:00 PM
11:00 AM – 10:00 PM

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It’s always been as much about the people as the pizza. From the moment we welcomed our first customer to our original shop on historic Charles Street in Boston’s Beacon Hill neighborhood back in 2001, all of us at Upper Crust Pizzeria have lived to see the look. You know, that look where one bite makes you realize you’ve just discovered something amazing. Maybe even life changing. If you think that’s a little much, consider this: to us, pizza is life. And some days, we know it is to you, too.

So we take our pizza seriously. Like, from scratch seriously. We believe the only way to achieve amazing is with fresh. Every morning, we make our famous dough fresh by hand. We prep our toppings fresh. And for our sauce we grow tomatoes on our own special vines at a local farm, fresh as the day they were handpicked and mixed with just the right herbs and spices—cooked once and only once, right on your pizza. All so that slice ends up in your hands, crazy fresh.

We’re so proud of our process that we’ve designed our pizzerias so you can watch. We invite you into our open kitchens to watch the dough for your pizza being rolled ultra-thin in the famous Neapolitan style. To get a bit giddy when you see your toppings fall into place. To have your heart skip a little beat when your pie goes into our artisan stone deck oven for the finishing touch—and comes out hot, with that perfect yin and yang of charred and airy on the bottom, melted and savory on top.

Think of us as a new spin on a familiar story. We’re the traditional pizzeria you’ve always loved at heart, but in a modern space that just feels—in a word—fresh. We build our shops from the ground up, with some of that original Boston spirit baked right in. You might even catch a wicked good, if you listen.

While you’re here, you’ll discover our real secret: our people. From the cashier to the pizza-maker to the delivery guy on his way out the door, you never know when a friendly hello will turn into a little more. We’re people-people. And we take care of our people, always looking to help them grow as we do.

Now with 10 shops in the US and 5 internationally, growing is what we’re doing a lot of lately. And in each new neighborhood where we hang our sign, we find ways—small and big—to give something back. We’re about community, too. Because pizza brings people together, and so should we.

But our pizza? Also brings people back. It’ll be nice to see you again soon.


We live to put a little BETTER in your day with everything we do. That means teaming up with proven local vendors and organic farms to handpick premium ingredients. It means building a team that lives and breathes our values. With every bite of our delicious award-winning thin crust pizza, you’ll realize that you’ve just discovered something amazing. Something BETTER.


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A week ago

It was a rainy Friday evening, we had just arrived in beantown and needed a quick dinner. I came across this gem near our airbnb. It was a traditional pizzeria with a huge selection. A little pricey, but you are in a great location. 2 sizes but the small is quite big.

Pizza took about 12 minutes but came out piping hot. Very delicious. Thin slices with a ton of sauce.

3 months ago

Great pizza, small cramped place seats about 10 people max, just around the corner from Cheers and in good weather just down the block from the park so you can enjoy eating outdoors.
No dogs allowed. Had my service dog with me and the same guy had to be told twice that he is allowed. No biggie just an FYI.

9 months ago

Calzone was beyond words delicious. Staff and service was horrible, extremely rude. Ordered a mozzarella and onion calzone, 1000% recommend. However, took like thirty minutes to come out, which is fine because it was made fresh, but the people working there were extremely rude and did not give accurate timing, expectations, and were mocking and ignoring us as customers. Would order way ahead or do take out

4 months ago

Great pizza and gluten free also. Quick. Just not a lot of room if you want to eat in(3 tables I think) excellent service from these guys. Wish I was closer, they would be the regular. Not too pricey either. I watched as staff had to deal with a difficult customer... very patient. Good job

6 months ago

Delivery Driver's Unique Pizza Order Leads to Unexpected Refund: A Tale of Temperature Preferences

I am an delivery driver. While picking up a customer's order at this restaurant, I also ordered three slices of pizza for myself. I requested them to be just warmed up, not too hot, and offered an 18% tip. When I felt the pizzas were warm enough, I asked the staff to take them out. The staff member told me not to rush them. I explained I didn't want the pizzas too hot, but they repeated not to rush them. I clarified it was for me, and then the staff took the pizzas out of the oven and refunded me. I'm unsure if it's wrong to not want my pizza too hot. I didn't cut in line or disturb other customers; I simply requested my pizzas not be too hot, and then I was refunded. Does this mean Uber drivers don't deserve to eat your pizzas?