The Upper Crust Pizzeria

20 Charles Street, Boston

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The Upper Crust Pizzeria

20 Charles St, Boston, MA 02114, USA
(617) 723-9600

Opening Hours

11:00 AM – 10:00 PM
11:00 AM – 10:00 PM
11:00 AM – 10:00 PM
11:00 AM – 11:00 PM
11:00 AM – 11:00 PM
11:00 AM – 11:00 PM
11:00 AM – 10:00 PM

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It’s always been as much about the people as the pizza. From the moment we welcomed our first customer to our original shop on historic Charles Street in Boston’s Beacon Hill neighborhood back in 2001, all of us at Upper Crust Pizzeria have lived to see the look. You know, that look where one bite makes you realize you’ve just discovered something amazing. Maybe even life changing. If you think that’s a little much, consider this: to us, pizza is life. And some days, we know it is to you, too.

So we take our pizza seriously. Like, from scratch seriously. We believe the only way to achieve amazing is with fresh. Every morning, we make our famous dough fresh by hand. We prep our toppings fresh. And for our sauce we grow tomatoes on our own special vines at a local farm, fresh as the day they were handpicked and mixed with just the right herbs and spices—cooked once and only once, right on your pizza. All so that slice ends up in your hands, crazy fresh.

We’re so proud of our process that we’ve designed our pizzerias so you can watch. We invite you into our open kitchens to watch the dough for your pizza being rolled ultra-thin in the famous Neapolitan style. To get a bit giddy when you see your toppings fall into place. To have your heart skip a little beat when your pie goes into our artisan stone deck oven for the finishing touch—and comes out hot, with that perfect yin and yang of charred and airy on the bottom, melted and savory on top.

Think of us as a new spin on a familiar story. We’re the traditional pizzeria you’ve always loved at heart, but in a modern space that just feels—in a word—fresh. We build our shops from the ground up, with some of that original Boston spirit baked right in. You might even catch a wicked good, if you listen.

While you’re here, you’ll discover our real secret: our people. From the cashier to the pizza-maker to the delivery guy on his way out the door, you never know when a friendly hello will turn into a little more. We’re people-people. And we take care of our people, always looking to help them grow as we do.

Now with 10 shops in the US and 5 internationally, growing is what we’re doing a lot of lately. And in each new neighborhood where we hang our sign, we find ways—small and big—to give something back. We’re about community, too. Because pizza brings people together, and so should we.

But our pizza? Also brings people back. It’ll be nice to see you again soon.


We live to put a little BETTER in your day with everything we do. That means teaming up with proven local vendors and organic farms to handpick premium ingredients. It means building a team that lives and breathes our values. With every bite of our delicious award-winning thin crust pizza, you’ll realize that you’ve just discovered something amazing. Something BETTER.


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2 weeks ago

One of the best pizzas I've ever had. Fast and hot and deliciously crispy roasted in a flash from their ovens. I highly recommend.

3 months ago

Average food at best. Pizza is nothing special. Baked ziti came out room temperature after waiting 25 minutes. Girl at the counter had all the personality of robot. I would have rather placed my order at an automated kiosk since the human interaction was unpleasant. If you want good food and staff with a personality walk past this place to any of the other restaurants nearby.

2 months ago

We got the garden veggie pizza and it was just alright; additionally, the thin crust was burnt. Kind of pricey pizza for the disappointment.

It is nice, though, that you can sit outside on the tables and BYOB since it’s not waited. The plants are nice and they separate you from the traffic of the road; we got to enjoy the pleasant summer evening vibes of Beacon Hill.

3 months ago

Excellent pizza - best I’ve had in Boston. And I live in the North End! Yes, it’s slightly more expensive (vs. non North End restaurants) but they use super fresh ingredients and IMO worth the extra two bucks. Oh … steer clear of the wings though - average at best.

5 months ago

Great place to grab a quick slice on Charles Street. They had 4 or 5 types hot and ready and you can order a full pie if you want to wait 10 or 12 minutes. This place is close to the Commons so a nice location to eat if you have time. Prices are a bit high for grab and go but convenient with good quality.