It’s always been as much about the people as the pizza. From the moment we welcomed our first customer to our original shop on historic Charles Street in Boston’s Beacon Hill neighborhood back in 2001, all of us at Upper Crust Pizzeria have lived to see the look. You know, that look where one bite makes you realize you’ve just discovered something amazing. Maybe even life changing. If you think that’s a little much, consider this: to us, pizza is life. And some days, we know it is to you, too.
So we take our pizza seriously. Like, from scratch seriously. We believe the only way to achieve amazing is with fresh. Every morning, we make our famous dough fresh by hand. We prep our toppings fresh. And for our sauce we grow tomatoes on our own special vines at a local farm, fresh as the day they were handpicked and mixed with just the right herbs and spices—cooked once and only once, right on your pizza. All so that slice ends up in your hands, crazy fresh.
We’re so proud of our process that we’ve designed our pizzerias so you can watch. We invite you into our open kitchens to watch the dough for your pizza being rolled ultra-thin in the famous Neapolitan style. To get a bit giddy when you see your toppings fall into place. To have your heart skip a little beat when your pie goes into our artisan stone deck oven for the finishing touch—and comes out hot, with that perfect yin and yang of charred and airy on the bottom, melted and savory on top.
Think of us as a new spin on a familiar story. We’re the traditional pizzeria you’ve always loved at heart, but in a modern space that just feels—in a word—fresh. We build our shops from the ground up, with some of that original Boston spirit baked right in. You might even catch a wicked good, if you listen.
While you’re here, you’ll discover our real secret: our people. From the cashier to the pizza-maker to the delivery guy on his way out the door, you never know when a friendly hello will turn into a little more. We’re people-people. And we take care of our people, always looking to help them grow as we do.
Now with 10 shops in the US and 5 internationally, growing is what we’re doing a lot of lately. And in each new neighborhood where we hang our sign, we find ways—small and big—to give something back. We’re about community, too. Because pizza brings people together, and so should we.
But our pizza? Also brings people back. It’ll be nice to see you again soon.
We live to put a little BETTER in your day with everything we do. That means teaming up with proven local vendors and organic farms to handpick premium ingredients. It means building a team that lives and breathes our values. With every bite of our delicious award-winning thin crust pizza, you’ll realize that you’ve just discovered something amazing. Something BETTER.
Very delicious pizza excuses the slightly upscale price?
Online ordering is a breeze! They've been on time with their estimates for multiple visits, and my pizza is always still piping hot by the time I get home. One of my favorite spots for a not so basic pizza. Great variety, looking forward to trying them all! Their calzones are also excellent.
We’ve been ordering from here for many years so when they announced the change of ownership a few months ago we were disappointed but figured we would give it a chance. First time out the gates epic fail. I ordered my pizza and was told it would be 45 minutes. I called once we had gone well past the hour and was told yeah I forgot about your order so the pizza has been sitting for like 30 minutes already and we don’t know when we will deliver because we don’t have a driver. What ? No offer to make it right I had to tell them what to do I.e make fresh pizza and get it delivered ASAP.
Post incident - customer service reached out and absolutely made things right. I got my pizza and it was delicious.
Staff need little smile at least. Boss need to pay more to them.
I always come grabbing some food in here. I love the fast customer service and well made dishes. Never disappointing.