Village Pizza & Grill

I stopped in today after a long morning of work, completely drained and barely thinking straight from how hungry I was. The team here took one look at me, welcomed me warmly, and had my order in my hands in no time. The crispy chicken Caesar wrap was exactly what I needed - fresh, flavorful, and absolutely hit the spot.

What stood out even more was how kind and attentive the staff were. You can tell they care about their customers. It’s rare to find a place where the food and the people are both this good. I’ll definitely be back. Thank you for turning my whole day around!

Waited half an hour just for our 1 small pizza to be put in the oven and multiple customers be taken care of and deliver drivers that came in and out after had already ordered and been waiting, not to mention it took a while for the employee to even stop to take our order. First time coming in and probably won't be back if the wait is this unnecessarily long. Also out of date advertisement, "Pepsi" when it's "Cocoa- Cola" products.

The price you pay for the amount and quality of food was on point. My burger and onion rings were better than Lola Burger, and my buddies meatball calzone was impressive. The guys running the place were great people. Will return.

Village has been my go to takeout spot since I moved to Southie in 2018. My dad is also a long-term regular after having worked in the area for more than 15 years. Tonight, I called in an order and was told it would be ready in 20 mins. When I showed up more than 20 min later I was told it would be another 10. When I followed up 10 min later, I was told it would be at least another 10. When I let them know that I had already waited an extra 10 min, the staff was rude, had no sense of urgency, and acknowledged that they had not even started the order. When I told them that I wanted to cancel it they simply said sure and didn’t apologize or try to make things right. I understand that they recently went viral online for their froyo, but if it’s appalling that they would treat a regular with such disrespect. They could’ve also given a realistic timeline. Will be taking my business elsewhere until I receive an apology.

They need to figure out a system for the frozen yogurt. We waited over an hour for froyo and when it was finally called, another girl took it. They were too busy to even hear my compliant or respond to my refund request. I paid for froyo and ended up just leaving an hour later.