Village Pizza & Grill

They need to figure out a system for the frozen yogurt. We waited over an hour for froyo and when it was finally called, another girl took it. They were too busy to even hear my compliant or respond to my refund request. I paid for froyo and ended up just leaving an hour later.

I had a tuna sub which was very good. I ordered the small but what I got seemed large to me.

I was disappointed that they don't have any fountain drinks. It's just bottles of soda, etc. in a cabinet. I always prefer drinking out of a cup. They don't have ice or cups.

The interior is plain and older, but not bad for a corner pizza place.

The gentleman at the counter was friendly and helpful.

The chicken is delicious and a large portion. Very good. However the rice isn't pilaf it's rice with corn and peas. Wish that was listed i would've gotten something else. The white sauce is very fish pier reminiscent. I will order again without rice

Village has been my go to takeout spot since I moved to Southie in 2018. My dad is also a long-term regular after having worked in the area for more than 15 years. Tonight, I called in an order and was told it would be ready in 20 mins. When I showed up more than 20 min later I was told it would be another 10. When I followed up 10 min later, I was told it would be at least another 10. When I let them know that I had already waited an extra 10 min, the staff was rude, had no sense of urgency, and acknowledged that they had not even started the order. When I told them that I wanted to cancel it they simply said sure and didn’t apologize or try to make things right. I understand that they recently went viral online for their froyo, but if it’s appalling that they would treat a regular with such disrespect. They could’ve also given a realistic timeline. Will be taking my business elsewhere until I receive an apology.

The price you pay for the amount and quality of food was on point. My burger and onion rings were better than Lola Burger, and my buddies meatball calzone was impressive. The guys running the place were great people. Will return.